FAQ

Have a question? Well, we've got your answers.

Customer Support and Enquiries

 We offer standard and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping arrives within 1-2 business days. Please note, delivery times may vary based on your location.

We have a hassle-free return policy within 30 days of purchase. Items must be in their original condition for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Once your order is processed, you will receive a tracking number via email. Use this number on our website’s tracking page or the respective courier’s website to track your order’s status and estimated delivery date.

No, we currently do not offer international shipping.

We accept various payment methods including major credit/debit cards (Visa, Mastercard, American Express) and PayPal.

Our customer support team is available from Monday to Friday, 9 AM to 5 PM. For any inquiries outside these hours, feel free to leave us a message, and we’ll get back to you as soon as possible.

Orders can be modified or cancelled within 24 hours of placement and before they are shipped. Contact our support team immediately with your order details for assistance. Orders already processed or shipped cannot be modified or cancelled.

Absolutely. We source our products from trusted suppliers and guarantee their authenticity. Quality assurance is our priority, ensuring that our customers receive only the best.

Yes, we regularly run promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on our latest offers and deals.

Orders can be cancelled within 24 hours of placement. Contact our customer support team with your order details for assistance in cancelling your order.

We value your feedback and strive to improve our services. If you have any feedback or need to report an issue, please reach out to our customer support team through the contact form or email provided on our website.

At the moment, we do not have a dedicated mobile app. However, our website is designed to be mobile-friendly, allowing you to access our services conveniently from your mobile devices. Simply visit our website through your mobile browser and enjoy our price comparison features on the go.

Absolutely. We take data security seriously. Our website is encrypted with the latest SSL technology, ensuring that all your personal information and transactions are secure.

In the unlikely event of a lost or damaged package, please contact our support team with your order number and evidence of the issue. We’ll swiftly investigate and work towards a resolution, either by issuing a replacement or refund.

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